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Contact FAQ

Quick Answers Before You Reach Out

1 What's the fastest way to get a response?
WhatsApp is by far the fastest — our counsellors typically respond within 10–15 minutes during business hours (8 AM – 10 PM). For urgent counselling-round queries, always use WhatsApp at +91 98312 02569.
2 Can I call directly without booking a session?
Yes! You can call +91 98312 02569 directly during business hours (Mon–Sat, 9 AM – 8 PM) for quick questions. For a detailed counselling session, we recommend booking a free session so we can assign the right specialist counsellor.
3 Do you respond to emails on weekends?
Our email support operates Monday–Saturday. Emails sent on Sunday will be answered the next business day (Monday). For weekend queries, WhatsApp support remains available 8 AM – 10 PM every day including Sundays.
4 Can I visit your office without an appointment?
We recommend booking an appointment before visiting our New Delhi or Bhubaneswar offices, as our counsellors are often on scheduled calls. WhatsApp us to book a convenient time slot for an in-person visit.
5 I'm an NRI / living abroad — how do I contact you?
WhatsApp is the best channel for international students — it works over Wi-Fi without international call charges. We also conduct video calls via Google Meet/Zoom for overseas students. Just message us your preferred time zone and we'll schedule accordingly.
6 Is there a separate contact for Study Abroad queries?
No separate number — the same WhatsApp (+91 98312 02569) routes to our Study Abroad specialists. Just mention "Study Abroad" or select it from the service dropdown in the contact form so we connect you with the right expert.
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